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We are a full service digital agency

with unconventional ideas and
a relentless commitment to excellence.

EST. 1999 NEW YORK CITY

We craft brand experiences.

Our team works to capture user insights and translate them into products, services and communications that meet stakeholder’s objectives.

Form
BEHAVIOR
Content

3 ASPECTS OF A COMPLETE BRAND EXPERIENCE

Continuous in Nature.

Our partnerships foster innovation through an ongoing discovery of actionable insights. We use an iterative approach to address emerging challenges and opportunities so that our clients stay ahead of the competition.

Small Teams & Close Collaboration.

In small cross-functional teams with the client included,
we work in close collaboration to provide lasting solutions.

Capturing Hearts & Minds.

Businesses need to make an emotional connection to succeed in this hypercompetitive era.
When a strong brand connection is made, people believe in its superiority and establish an enduring relationship.

Goal Directed. Human Centric.

The most successful products, services and communications are designed with a goal oriented methodology. When you address user goals, you can achieve brand loyalty – translating into business success.

Continuous in Nature.

Our partnerships foster innovation through an ongoing discovery of actionable insights. We use an iterative approach to address emerging challenges and opportunities so that our clients stay ahead of the competition.

Small Teams & Close Collaboration.

In small cross-functional teams with the client included,
we work in close collaboration to provide lasting solutions.

Strategy & Planning

Our team discovers actionable insights to develop our high level strategic thinking and tactical executions.

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  • User Research & Insights
  • Business Strategy
  • Brand Strategy
  • Digital Strategy
  • Marketing Strategy
  • Social Media Strategy
  • Content Strategy
  • Innovation Strategy
  • Product / Service Strategy
  • & more

Design & UX

Our cross-functional team including visual designers, interactive designers, copywriters, and technologists take an iterative approach to generating and validating concrete solutions.

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  • Visual Design
  • Interaction Design
  • Usability Testing
  • Information Architecture
  • Visual Brand Identity
  • Copywriting
  • & more

Technology

With a strong engineering capability, we ensure the performance, scalability, and design integrity required for a client’s business platform or campaign to succeed.

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  • Client-side Development
  • Server-side Development
  • Software Architecture
  • Service-oriented Architecture
  • E-Commerce Systems
  • Content Management Systems
  • Mobile & Emerging Platforms
  • Rapid Prototyping
  • Agile Methodology
  • Quality Assurance
  • & more

Marketing

We work with clients to plan communications that integrate various channels which engage the target audience in a meaningful way.

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  • Display Advertising
  • Search ( SEM & SEO )
  • Social Media Marketing
  • Online Video Advertising
  • Email Marketing
  • Influencer Outreach
  • Community Management
  • Program Management
  • & more

Content Studio

We develop rich forms of branded content that provide opportunities for ongoing audience engagement.

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  • Story Development
  • Long & Short-Form Content
  • Transmedia Storytelling
  • Editorial Content
  • Animation 2D & 3D
  • Photography
  • Sound Design
  • Motion Graphics
  • Video Production & Post
  • SFX
  • & more

Data & Analytics

Our team identifies data assets and metrics, analyzing for new opportunities and actionable insights.

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  • Web Analytics
  • Search Analytics
  • Social Analytics
  • Social Listening Programs
  • Funnel Conversion Analysis
  • Engagement Analysis
  • Cohort Analysis & A/B Splits
  • Reporting
  • Business Intelligence
  • & more
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Marc Clapham

Founder / Managing Director

Katie Marsh

Founder / Creative Director

Ready to get started? Contact us to learn more.

How Can We
Help You?

Office Number
646.536.3536

©1999-2020 KOUNTERATTACK, LLC